We hope that you wear your Petra jewelry for every occasion. We want to share a few tips with you that will keep it beautiful.
- Try to keep your pieces away from excessive heat or moisture, and do not shower or swim in them.
- Be mindful that longer chains can catch easily.
- When your pieces need a polish, we find that gently cleaning with a damp cloth does the trick.
If you show your Petra jewelry love, it will love you right back.
If your jewelry needs repairs when you receive it because of shipping, product or manufacturing issues, please notify us within 48 hours. If we approve your request, please ship the piece back to us packed in the same way it was received to ensure that it arrives safely. We will take care of the shipping costs. For repairs on pieces that you have worn, please seek out a trusted, local jewelry repair specialist.
We want you to be totally happy with your Petra treasures. We offer credit or an exchange on returned items if you notify us within 48 hours from receipt of your purchase that you intend to return it. If we approve your request, please ship the piece back to us packed in the same way it was received to ensure that it arrives safely. Shipping costs on return are covered by the customer.